听到客户亲人去世

declaration n.公告；宣告；宣言；表白；申报

conformity n.（对社会规则的）遵从；遵守

demise n.终止；失败；倒闭；死亡；逝世；一命呜呼    v. 遗赠；让位

badges  n. 徽章；奖章；标记；标识

saddened v.使悲伤；使伤心；使难过

configuration  n.布局; 结构; 构造; 格局; 形状; (计算机的) 配置;

circuit n.环形；环形路线；电路；线路；巡回赛    vt. 巡回；周游

grieve v.(尤指因某人的去世而) 悲伤，悲痛，伤心; 使悲伤; 使悲痛; 使伤心;

prayer n.祷告，祈祷

hearty adj. 亲切的；友好的；n. 喧闹；快活而且精力充沛的人(尤指好体育运动的人)

condolence n. 吊言；慰唁

affliction n. 折磨；痛苦

heartfelt adj. 衷心的；真诚的

I was deeply saddened to hear about the grieved news.

I know how difficult this must be for you. You are in my thoughts and prayers. I encourage  you to draw on your strength and the strength of your family.

My God bless you and your family during this time and always.

Hearty condolence to you may you have strength to bear this great affliction.

I was deeply saddened when I learned about xxx's passing.

My heart goes out to you in your time of sorrow.

Please accept my heartfelt sympathies for your loss. My thoughts are with you and your family during this difficult time.