2018-11-08

摘抄自卡耐基《人性的弱点》

In A Nutshell—Win People To Your Way Of Thinking

Principle 1 The only way to get the best of an argument is to avoid it.

Principle 2 Show respect for the other person's opinions. Never say, "You're wrong."

Principle 3 If you are wrong, admit it quickly and emphatically.

Principle 4 Begin in a friendly way.

Principle 5 Get the other person saying "yes, yes" immediately.

Principle 6 Let the other person do a great deal of the talking.

Principle 7 Let the other person feel that the idea is his or hers.

Principle 8 Try honestly to see things from the other person's point of view.

Principle 9 Be sympathetic with the other person's ideas and desires.

Principle 10 Appeal to the nobler motives.

Principle 11 Dramatize your ideas.

Principle 12 Throw down a challenge.